Frequently Asked Questions
Everything you need to know about your beauty journey with The Parent.
Are your products cruelty-free and vegan?
Yes, at The Parent, we are committed to ethical beauty. All of our skincare and cosmetic products are 100% cruelty-free and we offer a wide range of certified vegan options.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your beauty essentials sooner.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's journey to your doorstep.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working hard to bring The Parent's curated beauty collection to more countries soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay and Klarna.